Accessibility Statement
Last updated: June 25, 2026
Grandson’s Hand is committed to making our website, grandsonshand.com, accessible and easy to use for all visitors, including senior citizens, people with disabilities, caregivers, family members, and anyone arranging services for a loved one.
We are working to make our website accessible in accordance with recognized accessibility standards, including the Web Content Accessibility Guidelines WCAG 2.1 Level AA, where reasonably possible.
What web accessibility is
An accessible website allows visitors with disabilities to browse, understand, and use the site with the same or a similar level of ease as other visitors. This includes people who use screen readers, keyboard navigation, captions, voice controls, enlarged text, high contrast settings, or other assistive technologies.
Our goal is to provide a simple, clear, and senior-friendly website that helps visitors easily learn about Grandson’s Hand, request services, understand pricing, and contact us for help.
Accessibility Adjustments on This Site
Grandson’s Hand has taken steps to improve accessibility and usability across this website. These efforts may include:
• Using Wix accessibility tools to help find and fix potential accessibility issues
• Setting the language of the site
• Creating clear page headings and organized page sections
• Adding alternative text to important images where possible
• Using readable fonts and simple page layouts
• Using color combinations designed to provide strong contrast
• Avoiding unnecessary motion or flashing content
• Making buttons, links, and forms easier to identify
• Keeping content written in clear and simple language
• Making the website easier to use for senior citizens and caregivers
• Reviewing pages for mobile, tablet, and desktop usability
Grandson’s Hand will continue reviewing the website and making improvements as needed.
Declaration of Partial Compliance Due to Third-Party Content for Website Accessibility Statement
Some areas of this website may include third-party tools, booking systems, payment tools, maps, embedded forms, social media links, or other services that are not fully controlled by Grandson’s Hand.
While we try to choose tools that are accessible and user-friendly, we cannot guarantee that every third-party feature will fully meet accessibility standards at all times.
If you experience an accessibility issue with a third-party feature on our website, please contact us so we can provide assistance or offer another way to complete your request.
Accessibility Arrangements in the Organization
Grandson’s Hand provides personal assistance services designed to be simple, respectful, and supportive for senior citizens and their families. Because our services may take place at a customer’s home or requested location, accessibility arrangements may vary depending on the location and type of service requested. When possible, we will make reasonable efforts to accommodate customers’ needs. This may include:
Speaking clearly and patiently with customers
Allowing family members or caregivers to help arrange services
Providing information in simple language
Confirming service details by phone, text, or email
Allowing extra time for communication when needed
Respecting mobility, hearing, vision, and cognitive needs
Discussing special instructions before service begins
Providing an alternate way to request service if the website is difficult to use
Customers or caregivers are encouraged to let us know about any accessibility needs before the appointment so we can do our best to assist.
Requests, Issues, and Suggestions
If you find an accessibility issue on this website or need help using any part of the site, please contact Grandson’s Hand. We will make reasonable efforts to assist you and improve the website where possible.
Accessibility Coordinator: Grandson’s Hand Support Team
Website: www.grandsonshand.com
Email: support@grandsonshand.com
Phone: 251-318-4231
Business Location/Service Area: Mobile, Alabama and surrounding areas
When contacting us, please include:
• The page or feature where you experienced the issue
• What device or browser you were using, if known
• A brief description of the problem
• The best way for us to contact you
Grandson’s Hand values every visitor and customer. We are committed to improving accessibility so that senior citizens, people with disabilities, caregivers, and family members can use our website with confidence.